Preston Training Network
All new Preston customers become part of the Preston Training Network, a series of teleconferences that focus on topics that will help you–and your staff–improve your confidence, business and income. And enjoy your career more in the process!
PTN calls are bimonthly and typically on the second Monday of the month. If you aren't available for the actual call, no problem–all calls are recorded and available for a month by dialing into our conference line. Listening to the calls or recording can be an excellent part of staff meetings!
Each topic will be relevant for all levels of spa professionals. Learn how to:
• Improve service and customer satisfaction
• Sell without pressure or pushing
• Improve your client referrals
• Understand your client
• Thoroughly please the client who arrives late (and stressed!)
• Make the best of your own brand
• Become a superstar in your profession
And much more. Calls are open to you and/or anyone in your business who wants to take their career to the next level and a great shot of enthusiasm and energy.
When you place your opening order, you'll receive a welcome email with details about the program and how it works. The Friday before each call you'll get a reminder that includes both the dial-in information and any materials you may need to follow along on the call.
Schedule
August 10, 2009
How to Improve Client Experience Through Add-on Treatments
October 10, 2009
How to Please the Client Who Arrives Late
December 7, 2009
Make Next Year Your Best Year: Goal Planning for Success
February 8, 2010
What Customers Love
April 5, 2010
How to Become a High-End Treatment Star!
June 7, 2010
How to Sell Without Pressure or Pushing
